FREQUENTLY ASKED QUESTIONS (FAQ)
ORDER
How can I order?
All orders are made directly on our website. We do not take any direct orders. For any special request, including a buffet, we invite you to contact us by email at the following address: contact@collectionsbyaurelie.fr
How long can a Collection be kept?
You can consume a Collection up to 24 hours after it is created.
However, in order to fully enjoy the experience, we advise you to consume your Collections on the day of delivery.
Do you make collections for vegetarians, pregnant women, or even pork-free, etc.?
We adapt to everyone, just specify your allergies or other in the comments space when ordering (leave a comment); we will replace one product with another.
DELIVERY
Do you do click&collect?
When you place an order on our website, you can choose click&collect. You can come and collect your order at 13 rue Martin du Bellay at the Comptoir des Sports.
Click&collect is available from Tuesday to Saturday from 11am to 7pm. And on Sundays from 10am to 12:30pm.
Where do you deliver?
Within a 40 kilometer radius around our click&collect location, delivery costs are calculated automatically when you enter your address.
Delivery is available from Tuesday to Saturday from 9:30 a.m. to 11:30 a.m. then from 5:30 p.m. to 7 p.m. and Sunday from 10 a.m. to 12:30 p.m.
Beyond that, I invite you to come and collect your Collections at 13 rue Martin du Bellay in Yvetot.
You can also contact us by email at the following address: contact@collectionsbyaurelie.fr
How does a home buffet service work?
Aurélie comes to your home two to three hours before your event (depending on the number of guests and the buffet chosen), in order to set up the buffet and the floral decorations.
Once everything is ready and your guests arrive, your event can begin.
What are the prices for a home buffet service?
It is difficult for us to give you a price range during your first exchanges with us. The prices will depend on the type of buffet you choose, the optional services available, as well as the number of guests present at your event.
Write to us at contact@collectionsbyaurelie.fr to discuss with us, receive our book, and obtain a quote.
Preparing and organizing a buffet requires several steps, we advise you to contact us at least one week before your event.